Your AI Customer Success Manager Onboarding. Retention. Expansion

Product Adoption Agent: Contextual AI journeys within product for onboarding and adoption

Meeting Agent: Turning customer calls into actions and insights

Copilot Agent: AI-driven day planning, recommendations and automations

Trusted by customer success teams at

MailmodoLimeChatLambdaTestTranzact
MailmodoLimeChatLambdaTestTranzact

How it works?

AI-powered churn and upsell predictions dashboard

Most accurate churn and upsell prediction

AI-powered accurate churn and upsell prediction scores

An actionable explanation on each prediction

Automate personalized action taking at scale

Stay on top of your customers' data

A personal assistant who knows your customers in and out

Ask custom questions and let it take action for you

Create QBR decks in minutes

AI assistant chat interface for customer data insights
Customer social presence tracking dashboard

Track customer's social presence

Keep track of your customers' funding, layoff and hiring status

Get alerts on customer news that can impact churn or expansion

Track your champions on LinkedIn

What our customers say about us

Hear from customer success leaders who've transformed their retention strategies

Wendy Zingher

VP of Customer Success, LambdaTest

"I just love RetainSure's predictions. Accurate predictions and concise, actionable explanations of churn risk and upsell saving my team and me 2+ hours daily. I love that it reflects all the right reasons that accounts are at risk without us handcrafting a health score."

LambdaTest
Sridhar Kowtal

Head of Customer Success, LimeChat

"RetainSure has put our customer success program on steroids. Preparing MBRs used to take up the entire last week of the month, but now it's down to just 2 minutes per customer. The AI gives us everything we need, data, insights, and next steps, so our team can focus on driving real outcomes."

LimeChat
Sanjana Shankar

Head of Customer Success, Mailmodo

"Upsell is a key motion for our CS team, especially with our self-serve customers—but doing it at scale was always a challenge. RetainSure's upsell predictions changed that. It helped us zero in on high-potential accounts, understand exactly what they needed to upgrade, and even gave us personalized email drafts to reach out. We saw a 20x ROI from just the first month of using it."

Mailmodo

Your Data, Our Priority

Enterprise-grade security and compliance you can trust

SOC 2 Type 2 Compliance

SOC 2 Type 2
(In Progress)

GDPR Compliance

EU GDPR
(In Progress)

Frequently Asked Questions

Get answers to common questions about RetainSure

How accurate are RetainSure's churn/upsell predictions?

RetainSure's predictions are 1.5 to 2 times more accurate than traditional health scores. The models learn from your historical churn and expansion data, factoring in sentiment across communication channels, behaviour patterns, product usage, and industry or regional context to deliver highly personalised insights.

How long does it take to set up RetainSure?

Most customers are up and running within 48 hours. The integration process is simple, and since insights are powered by AI, there's minimal setup required after connecting your data sources.

What integrations does RetainSure support?

RetainSure currently integrates with HubSpot, Salesforce, Metabase, Amplitude, Mixpanel, Chargebee, and Stripe. We also build new integrations on request—typically within 7 days.

Is my customer data secure with RetainSure?

Absolutely. RetainSure is SOC 2 Type 2 compliant and GDPR ready. We use enterprise-grade encryption, regular security audits, and follow industry best practices for data protection. Your data is processed securely with RetainSure.

What kind of support do you provide?

We provide comprehensive onboarding, dedicated customer success managers, 24/7 technical support, regular training sessions, and a dedicated Slack channel for swift communication. Our team is committed to ensuring you get maximum value from RetainSure.

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