"My health scores are not accurate. I see so many watermelon accounts."
Health looked green, reality was red. They needed truth, not scores pretending everything was fine.
"My CSMs are short on bandwidth— I want to automate a lot of workflows without missing the human touch."
They needed automation without templates, so the human touch isn't lost
"It's messy to look at 100 dashboards… why can't I get proactive insghts?"
All they wanted was someone (maybe AI) to give proactive insights
Hear from customer success leaders who've transformed their retention strategies
VP of Customer Success, LambdaTest
"I just love RetainSure's predictions. Accurate predictions and concise, actionable explanations of churn risk and upsell saving my team and me 2+ hours daily. I love that it reflects all the right reasons that accounts are at risk without us handcrafting a health score."
Head of Customer Success, LimeChat
"RetainSure has put our customer success program on steroids. Preparing MBRs used to take up the entire last week of the month, but now it's down to just 2 minutes per customer. The AI gives us everything we need, data, insights, and next steps, so our team can focus on driving real outcomes."
Head of Customer Success, Mailmodo
"Upsell is a key motion for our CS team, especially with our self-serve customers—but doing it at scale was always a challenge. RetainSure's upsell predictions changed that. It helped us zero in on high-potential accounts, understand exactly what they needed to upgrade, and even gave us personalized email drafts to reach out. We saw a 20x ROI from just the first month of using it."
Enterprise-grade security and compliance you can trust
Get answers to common questions about RetainSure
RetainSure's predictions are 1.5 to 2 times more accurate than traditional health scores. The models learn from your historical churn and expansion data, factoring in sentiment across communication channels, behaviour patterns, product usage, and industry or regional context to deliver highly personalised insights.
Most customers are up and running within 48 hours. The integration process is simple, and since insights are powered by AI, there's minimal setup required after connecting your data sources.
RetainSure currently integrates with HubSpot, Salesforce, Metabase, Amplitude, Mixpanel, Chargebee, and Stripe. We also build new integrations on request—typically within 7 days.
Absolutely. RetainSure is SOC 2 Type 2 compliant and GDPR ready. We use enterprise-grade encryption, regular security audits, and follow industry best practices for data protection. Your data is processed securely with RetainSure.
We provide comprehensive onboarding, dedicated customer success managers, 24/7 technical support, regular training sessions, and a dedicated Slack channel for swift communication. Our team is committed to ensuring you get maximum value from RetainSure.
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