Powerful Features Built for Modern Customer Success
Everything you need to predict, prevent, and prosper. Our AI-driven platform gives you the tools to transform customer success from reactive to proactive.
AI Predictions for Churn and Upsell
Get accurate, AI-driven predictions that identify at-risk customers before they churn, giving you time to take proactive action
Discover hidden upsell and expansion opportunities with intelligent analysis of customer behavior, usage patterns, and engagement signals
Move beyond traditional health scores to predictive insights that actually reflect customer reality, eliminating watermelon accounts
RetainAI
Your AI copilot that provides intelligent daily planning, prioritizing the accounts and actions that matter most for your success metrics
Receive proactive recommendations based on real-time customer data, helping you stay ahead of issues and spot opportunities instantly
Automate routine tasks while maintaining the personal touch your customers expect, freeing your team to focus on high-impact relationships
Account Overviews
Get a complete 360-degree view of every customer account with all critical data, interactions, and insights in one centralized location
Access comprehensive customer history, engagement timelines, and product usage analytics to make informed decisions quickly
Understand customer sentiment, health trends, and key milestones at a glance with intuitive visualizations and smart summaries
AI Automation Builder
Build intelligent automation workflows without coding, using natural language to create sophisticated customer success playbooks
Scale personalized outreach with AI-powered templates that adapt to each customer's context, never sending generic messages
Trigger smart actions based on customer behavior, product usage, or business events to respond at exactly the right moment
Dashboarding
Replace dozens of scattered dashboards with one unified view that surfaces the metrics and insights that truly matter for your CS goals
Track portfolio health, renewal forecasts, expansion pipeline, and team performance with customizable, real-time visualizations
Get executive-ready reports and insights automatically generated, making it easy to communicate value and impact to leadership
Account Segmentation
Create dynamic customer segments using AI-powered clustering that identifies meaningful patterns in your customer base automatically
Target specific customer groups with tailored strategies based on industry, size, usage patterns, lifecycle stage, or custom criteria
Optimize resource allocation by understanding which customer segments drive the most value and where to invest your team's time
Ready to Transform Your Customer Success?
See how RetainSure's AI-powered features can help you predict churn, unlock growth, and scale your customer success operations.
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